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Glad I spent over 1.5 hours on the phone with Apple while messaging with sobri trying to get iCloud to work. Ended with “we need to escalate to an engineering ticket” and me installing a couple of profiles so they can collect diagnostics and call me back tomorrowPermalink On twitter.com
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Apple really needs an I’m-not-a-dumbass tier of support. If I, a 20+-year Mac power user who HATES the phone called Apple, guess what? I’m gonna need an engineer.On twitter.com